Cancellation & Refund Policy

Last Updated: September 2, 2026

Sounds Fitt is a fitness and wellness brand owned and operated by SVKR ENTERPRISES.

This Cancellation and Refund Policy applies to payments made for membership plans, fitness programs, and other eligible services offered by Sounds Fitt.

1. Membership Cancellation

Membership cancellation requests must be submitted directly to Sounds Fitt through our official contact channels.

Cancellation of a membership does not automatically entitle the member to a refund.

Refund eligibility will be determined according to this policy, the membership terms, and any specific offer conditions communicated at the time of purchase.

2. Refund Policy

Membership fees and service charges are generally non-refundable once a membership has been activated or services have been accessed, except in the following situations:

  • A refund is required under applicable law

  • A payment was charged due to a verified technical or billing error

  • The payment was duplicated

  • Sounds Fitt is unable to provide the purchased service for reasons attributable to us

  • The member qualifies under a specific written Money-Back Guarantee or promotional refund offer

3. Money-Back Result Guarantee

Sounds Fitt may offer a Money-Back Result Guarantee for specific membership plans, programs, or promotional offers.

Eligibility for such a guarantee may be subject to specific conditions, including but not limited to:

  • Regular attendance as required under the applicable program

  • Following the workout plan provided by the trainer

  • Reasonable compliance with nutrition and lifestyle guidance

  • Participation in scheduled assessments or progress tracking

  • Completion of the minimum required program duration

  • Providing accurate information during fitness assessments

The exact eligibility criteria, documentation requirements, claim period, and refund amount applicable to a Money-Back Result Guarantee will be communicated to the member at the time of purchase or enrolment.

Failure to meet the applicable eligibility conditions may result in the member being ineligible for a refund under the guarantee.

4. Refund Request Process

To request a refund, please contact us through our official contact details with:

  • Your full name

  • Registered phone number

  • Membership details

  • Payment information or transaction reference

  • Reason for the refund request

We may request additional information to verify the payment and eligibility.

5. Refund Processing Time

Once a refund request is approved, the refund will be initiated through the original payment method or another appropriate method where legally permitted.

Depending on the payment provider or bank, it may take approximately 7 to 14 business days for the refunded amount to reflect in the customer’s account.

6. Non-Refundable Situations

Refunds may not be provided for:

  • Membership periods that have already been used

  • Failure to attend the gym or utilize membership services

  • Change of mind after activation of services

  • Relocation or travel

  • Personal scheduling conflicts

  • Medical or personal circumstances, unless otherwise required by applicable law

  • Violation of membership or facility rules

  • Failure to meet the eligibility conditions of a specific Money-Back Guarantee

7. Duplicate or Incorrect Payments

If you believe that you have been charged incorrectly or charged more than once for the same transaction, please contact us promptly.

Verified duplicate or incorrect charges will be reviewed and handled appropriately.

8. Changes to This Policy

Sounds Fitt and SVKR ENTERPRISES reserve the right to update this Cancellation and Refund Policy when necessary. Any updated version will be published on this website.

9. Contact Us

For cancellation or refund-related queries, please contact:

Brand Name: Sounds Fitt
Legal Business Name: SVKR ENTERPRISES
Phone: +91 7020432522
Email: soundsfittkharadi@gmail.com
Address: 101, First Floor, Global Business Hub, Near Eon Free Zone Road, EON Free Zone, Kharadi, Pune, Maharashtra – 411014